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Title
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National Change of Address Program : audit report /
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Format
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online resource
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Internet Access
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https://purl.fdlp.gov/GPO/gpo152217
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Author
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United States Postal Service. Office of Inspector General, author.
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Published
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Arlington, VA : Office of the Inspector General, United States Postal Service, [2014]
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SuDoc Number
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P 1.62:IT-AR-14-010
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Item Number
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0837-T-05 (online)
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Description
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1 online resource (30 pages) : color illustrations, color maps
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Content Type
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text
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General Note
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Some of report is redacted.
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"September 24, 2014"
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"Report number IT-AR-14-010"
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Bibliography
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Includes bibliographical references.
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Abstract
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"More than 40 million Americans change their addresses annually and submit change of address (COA) orders to the U.S. Postal Service. Customers can submit orders electronically through the Internet or submit hard copy orders through the mail or at a Post Office retail counter. The Postal Service provides COA information for a fee through National Change of Address Linkage (NCOALink) to licensees who facilitate relationships with business mailers. NCOALink is an application containing about 160 million COA records. The Postal Service requires licensees and their customers to complete a Processing Acknowledgment Form (acknowledgement form) to comply with the Privacy Act of 1974 and document the companies’ intended use of the data. Our objectives were to determine whether security controls over the COA manual process and NCOALink data adequately protect the confidentiality and integrity of customer data and identify potential solutions for improving the Postal Service’s acknowledgement form process."--Page 1
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Metadata Source
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Description based on online resource; title from PDF title page (USPS Inspector General WWW site, viewed February 25, 2021)
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Subject
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United States Postal Service -- Information technology.
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Subject - LC
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Street addresses -- Government policy -- United States.
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Confidential communications -- United States.
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Postal service -- United States.
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Computer security -- United States.
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URL
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Address at time of PURL creation https://www.uspsoig.gov/sites/default/files/document-library-files/2015/it-ar-14-010.pdf
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Holdings
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All items
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OCLC Number
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(OCoLC)1239746905
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CGP Record Link
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https://catalog.gpo.gov:443/F/?func=direct&doc_number=001138072&local_base=GPO01PUB
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System Number
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001138072
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